Brilliance Quadrant offers complimentary return shipping for any standard item that you would like to exchange. For returns a $15 fee will be charged to cover return shipping and insurance. The balance of your refund will be processed using your original form of payment.
Please email us at firstname.lastname@example.org for your return label. Include your name, order number as well as the name and item number of the piece you wish to return or exchange.
Merchandise must be returned within 14 days from the delivery date with original security tags attached. Custom-made, personalized, and altered jewelry as well as promotional items are not eligible for return or exchange.